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Your Wine Delivered

International Deliveries

We do not deliver outside England, Wales and Scotland.

Northern Ireland

Deliveries to Northern Ireland are currently unavailable while we make adjustments in line with new Government legislation.

Packaging and Delivery Method

Most orders are dispatched using DHL Parcels, and the wine is re-packed in sturdy cardboard cartons with moulded pulp fibre protective inserts. These are designed to protect the bottles from damage in transit. In conjunction with the paper tape used to seal the cartons, it means that the packaging is 100% compostable, 100% biodegradable, and 100% recyclable. Some of our customers have even reused the pulp inserts in the greenhouse to grow their seedlings...

Other orders are dispatched directly from the warehouse in their original packaging, and are delivered by a specialist wine carrier.

Delivery charges

Delivery charges will be calculated at checkout depending upon your order size and delivery postcode.

Orders over £325

All deliveries of orders over £325 are free of charge, whether to Mainland England, Wales and Scotland, the Scottish Highlands and Islands, the Isle of Wight or the Isle of Man.

Orders under £325

Our delivery charges are less than our actual packaging and courier costs, but we aim to keep our wine prices as low as possible so that we remain the cheapest on the market even allowing for shipping.

Special offer - Mainland England & Wales and the Scottish Borders - delivery just £4.95 when you order 12 bottles or more.

Delivery Area Delivery Charge
  Up to 6 bottles 12 bottles or more
Mainland England & Wales and the Scottish Borders £7.95 £4.95
Isle of Wight £15.95 for any number of cases
  First 12 bottles Per additional 12 bottles
Scottish Highlands * £19.95 £10.00
Scottish Islands and Isle of Man £29.95 £15.00

* AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50

Local Deliveries

Deliveries within the OX11 postcode are free of charge.

Delivery timescales

We aim to deliver the majority of orders within 3-4 working days. Outlying postcodes may take longer. Because of external restrictions resulting from the COVID-19 crisis, delivery times may be slightly longer than usual.

We will confirm the expected delivery date by email - if you wish to delay your delivery please let us know and we will do what we can to assist.

Orders over £325 are delivered directly from the warehouse according to a schedule determined by postcode, and we can specify either morning or afternoon delivery.

Orders under £325 are delivered by DHL Parcels and you will receive tracking information by email and/or text. This information will usually be updated with an estimated delivery time slot, once the driver's round has been allocated on the morning of delivery.

Deliveries are made on weekdays during business hours and all deliveries must be accepted at the point of delivery. Upon request, deliveries can be left in a secure location but this is undertaken at the purchaser's risk.

Failed delivery

In the event that you are not in at the time of delivery, the couriers will attempt to leave it with a neighbour (unless you specify otherwise). If this is not possible they will leave a card and the wine will be returned to your local depot.

If delivery cannot be made successfully within seven days, the couriers will return the wine to ourselves. Redelivery or delivery to another address will then be charged at the prevailing rate together with a return charge of £10. In the event that you cancel your order following return by the couriers, we will deduct the original delivery charge and the £10 return charge from your refund.

Security

Please note that we cannot accept deliveries to PO box numbers, hotels, schools, universities, hospitals, airports or military bases.

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